CRM_25-11-18#story#7366,服务商KPI界面需求2025.9.11

This commit is contained in:
2025-11-27 15:00:34 +08:00
parent 2c61085515
commit 6e7a5a4b42
8 changed files with 1919 additions and 3 deletions

2
package-lock.json generated
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@@ -15,7 +15,7 @@
"dayjs": "^1.8.14",
"decimal.js": "^10.4.3",
"echarts": "^5.2.2",
"element-ui": "^2.15.9",
"element-ui": "^2.15.13",
"less": "^4.1.3",
"less-loader": "^11.1.3",
"qrcode": "^1.5.4",

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@@ -16,7 +16,7 @@
"dayjs": "^1.8.14",
"decimal.js": "^10.4.3",
"echarts": "^5.2.2",
"element-ui": "^2.15.9",
"element-ui": "^2.15.13",
"less": "^4.1.3",
"less-loader": "^11.1.3",
"qrcode": "^1.5.4",

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@@ -81,4 +81,31 @@ export function getDriverName(key) {
key: key ,
}
});
}
}
// 车辆 总览
export function vehicleTotalInfo(data) {
return request({
url: '/supplier/supplierKPI/querySupplierVehicleStatisticsKpi',
method: 'POST',
data
});
}
// 服务商维度查询车辆
export function vehicleInfoBySupplier(data) {
return request({
url: '/supplier/supplierKPI/querySupplierStatisticsKpiBySupplier',
method: 'POST',
data
});
}
// 车辆维度查询车辆
export function vehicleInfoByVehicle(data) {
return request({
url: '/supplier/supplierKPI/querySupplierVehicleKpi',
method: 'POST',
data
});
}

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@@ -7,5 +7,13 @@ const kpiRouter = [
title: 'kpi首页',
}
},
{
path: '/kpiCaseNew',
name: 'kpiCaseNew',
component: () => import('@/views/kpi/kpiCaseNew'),
meta:{
title: 'kpi服务商案件&车辆情况',
}
},
]
export default kpiRouter

102
src/utils/kpiMixins.js Normal file
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@@ -0,0 +1,102 @@
import dayjs from "dayjs";
export const kpiMixins = {
data() {
return {
isMobile: false,
isZd: '',
current:'2024-10',
supplierId:'',
supplierName:'',
startMonthTime: '',
startTime: '',
endTime: '',
}
},
methods: {
applicateHandle() {
if (window.parent) {
const hasListener = window.parent.dispatchEvent(new Event('checkCloseDialog'));
if (hasListener) {
const data = {
action: 'closeDialog',
message: this.supplierId,
// 其他需要传递的参数
};
window.parent.postMessage(data, '*');
} else {
window.history.back();
}
}
},
toOnlineHours(minutes) {
let _hours = parseInt(minutes / 60);
let _minutes = parseInt(minutes % 60);
return _hours + '时' + _minutes + '分'
},
// 初始化获取当月日期
initDate() {
const today = dayjs(); // 获取当前日期
const currentDay = today.date(); // 获取今天是几号1-31
let targetMonth = today; // 默认目标月份是当前月
if (currentDay === 1) {
targetMonth = today.subtract(1, 'month'); // 上个月
}
this.current = targetMonth.format('YYYY-MM');
this.startTime = targetMonth.startOf('month').format('YYYY-MM-DD HH:mm:ss');
let endTime;
if (targetMonth.isSame(today, 'month')) {
endTime = today.subtract(1, 'day').endOf('day');
} else {
endTime = targetMonth.endOf('month');
}
this.endTime = endTime.format('YYYY-MM-DD HH:mm:ss');
this.startMonthTime=this.getStartTimeFromEndTime(this.endTime)
},
//获取近四个月的开始时间
getStartTimeFromEndTime(endTimeStr) {
const startTime = dayjs(endTimeStr).subtract(3, 'month').startOf('month');
return startTime.format('YYYY-MM-DD HH:mm:ss');
},
padZero(num) {
return num < 10 ? `0${num}` : num;
},
checkMobile() {
const userAgent = navigator.userAgent || navigator.vendor || window.opera;
this.isMobile = /android|webos|iphone|ipad|ipod|blackberry|iemobile|opera mini/i.test(userAgent);
},
// 通用函数,用于处理百分比数据
processPercentage(value) {
value *= 100;
if (value % 1 !== 0) {
value = value.toFixed(2);
}
return value;
},
formatPercentage(value) {
let result = value * 100;
if (Number.isInteger(result)) {
return result.toString() + '%';
} else {
return result.toFixed(2) + '%';
}
},
// 格式化承接案件量数据
formatCurrency(value) {
if (!value) return '';
let num = parseInt(value);
return num.toString().replace(/\B(?=(\d{3})+(?!\d))/g, ',');
},
formatCurrency1(value) {
if (!value) return ''; // 如果值为空,返回空字符串
// 如果值已经包含逗号,直接返回原值
if (value.toString().includes(',')) {
return value;
}
// 否则,添加千分号
let num = parseInt(value);
if (isNaN(num)) return ''; // 如果转换失败,返回空字符串
return num.toString().replace(/\B(?=(\d{3})+(?!\d))/g, ',');
},
}
}

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@@ -0,0 +1,46 @@
<template>
<div class="wrap">
<el-table :data="tableData"
stripe
border
style="width: 100%"
height="100%"
v-loading="loading"
class="custom-table">
<el-table-column v-for="item in labelList" :key="item.prop" :label="item.label" :prop="item.prop" align="center">
<template slot-scope="scope">{{scope.row[item.prop]}} </template>
</el-table-column>
</el-table>
</div>
</template>
<script>
export default {
name: "fit-table",
props: ['tableData', 'labelList', 'loading', 'isMobile','active'],
data() {
return {}
},
mounted() {
},
methods: {
}
}
</script>
<style scoped lang="scss">
@import "@/styles/mixin.scss";
::v-deep .el-table{
font-size: 11px;
}
::v-deep .el-table thead{
color: #1D2129;
font-weight: bold;
}
::v-deep .el-table th.el-table__cell.is-leaf {
background-color: #E5E6EB;
}
::v-deep .el-table .el-table__cell{
padding: 4px 0 !important;
}
</style>

1152
src/views/kpi/kpiCaseNew.vue Normal file

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@@ -0,0 +1,581 @@
<template>
<!-- <van-pull-refresh v-model="isLoading" class="custom-pull-refresh safe-pull-refresh" @refresh="onRefresh">-->
<div class="main_wrap">
<div class="top_bg" :class="{'dispatch' : type == 1 , 'driver' : type != 1}">
<!-- <div class="title">报备中心</div>-->
</div>
<div class="service_wrap">
<service-item :order-info="orderInfo" @refresh="onRefreshHandler"></service-item>
</div>
<div class="chat_list" ref="chatList" >
<!--ai对话框 s -->
<div v-for="(item, index) in recordList" :key="index">
<template v-if="item.messageType == 4">
<div class="top_tip_wrap">为了快速解决问题请选择下方咨询类型</div>
<div class="ai_chat" >
<div class="ai_left">
<img class="report_ai" src="@/assets/report/report_ai.png" alt="">
</div>
<div class="ai_right">
<div class="ai_title">{{ orderInfo?.driverName }}你好请选择报备内容</div>
<ul>
<li v-for="_item in item.content" :key="_item.id" @click="addReportHandler(_item)">{{_item.name}}</li>
</ul>
</div>
</div>
</template>
<template v-if="[2, 3].includes(Number(item.messageType))">
<!--ai对话框 e -->
<div class="tip_wrap">{{item.createTime}}</div>
<!--客服对话框 s -->
<div class="customer_item mb20">
<div class="customer_left">
<img class="profile_photo mr" src="@/assets/report/report_customer.png" alt="">
</div>
<div class="common_right customer_cls">
<div class="customer_status">{{item.reportConfigName}}</div>
<div class="response_con">{{item.remark}}</div>
</div>
</div>
</template>
<template v-if="item.messageType == 1">
<!--服务人员对话框 e -->
<div class="tip_wrap">{{item.createTime}}</div>
<!--服务人员对话框 s -->
<div class="server_item mb20">
<div class="common_right service_cls">
<div class="service_status">{{item.reportConfigName}}</div>
<div class="response_con">{{item.remark}}</div>
</div>
<div class="customer_left">
<img class="profile_photo ml" v-if="type == 1" src="@/assets/report/report_dispatch.png" alt="">
<img class="profile_photo ml" v-else src="@/assets/report/report_driver.png" alt="">
</div>
</div>
<!--服务人员对话框 e -->
</template>
</div>
</div>
<report-list-item :report-list.sync="reportList" @getReport="getReportHandler" />
<van-popup ref="addReportModal" v-model="addReportShow" :close-on-click-overlay="false" closeable duration="0" round position="bottom">
<div class="dialog_wrap">
<img class="add_report_bg" src="@/assets/report/add_report_bg.png" alt="">
<div class="report_content">
<template v-if="currentInfo.component == 'time'">
<!--预约时间报备 s -->
<div class="report_title">
<img class="dot" src="@/assets/report/add_report_dot.png" alt="">
<span>预约时间</span>
</div>
<div class="report_time_content" @click="showDatetime = true">
<div class="report_time_left">
<img class="add_report_time" src="@/assets/report/add_report_time.png" alt="">
<span>{{appointTime || '请选择时间'}}</span>
</div>
<img class="report_arrow" src="@/assets/report/add_report_arrow.png" alt="">
</div>
<!--预约时间报备 e -->
</template>
<template v-if="currentInfo.component == 'address'">
<!--修改地址报备 s -->
<div class="report_title">
<img class="dot" src="@/assets/report/add_report_dot.png" alt="">
<span>修改地址</span>
</div>
<div class="report_time_content" @click="goPage('addressMap')">
<div class="report_time_left">
<img class="add_report_time" src="@/assets/report/add_report_address.png" alt="">
<span>{{address || '请选择地址'}}</span>
</div>
<img class="report_arrow" src="@/assets/report/add_report_arrow.png" alt="">
</div>
<!--修改地址报备 e -->
</template>
<div class="report_title">
<img class="dot" src="@/assets/report/add_report_dot.png" alt="">
<span>补充报备内容</span>
</div>
<div class="report_common_content">
<textarea class="report_textarea" id="text-input" rows="4" placeholder="点击这里输入补充报备内容" v-model.trim="remark"></textarea>
<!-- <van-field-->
<!-- v-model="remark"-->
<!-- class="report_textarea"-->
<!-- placeholder="点击这里输入补充报备内容" />-->
</div>
</div>
<div class="report_btn" @click="saveHandler">
提交报备
</div>
</div>
</van-popup>
<van-popup v-model="showDatetime" round position="bottom">
<van-datetime-picker
class="dataTime"
v-if="showDatetime"
v-model="appointTime"
type="datetime"
:min-date="minDate"
:filter="filter"
@confirm="onConfirm"
@cancel="showDatetime = false"
/>
</van-popup>
</div>
<!-- </van-pull-refresh>-->
</template>
<script>
import { getReportListByOrder, reportHistory, newOrderReporting, getOrderInfo } from "@/api/report"
import { myMixins} from "@/utils/myMixins";
import {timeFormat} from "@/utils/common";
import reportListItem from '@/views/report/components/report-list-item'
import serviceItem from "@/views/report/components/service-item"
import {Dialog, Toast} from "vant";
export default {
name: "reportIndex",
components: { serviceItem, reportListItem },
mixins: [myMixins],
data() {
return {
addReportShow: false,
remark: '',
showDatetime: false,
appointTime: '',
minDate: new Date(),
address: '',
lat: '',
lng: '',
reportList: [],
recordList: [],
orderInfo: {},
type: '', // 1 调度 2 司机
currentInfo: '',
userOrderId: '',
userOrderCode: '',
driverId: '',
clickFlag: true,
isLoading: false,
}
},
async mounted() {
const urlParams = new URLSearchParams(window.location.search);
this.userOrderId = this.$route.query.userOrderId || urlParams.get('userOrderId');
this.userOrderCode = this.$route.query.userOrderCode || urlParams.get('userOrderCode');
this.type = this.$route.query.type || urlParams.get('type');
this.driverId = this.$route.query.driverId || urlParams.get('driverId');
await this.getReportList();
await this.getDetail();
await this.getRecordList();
await this.scrollToBottom();
},
activated() {
let addressSession = sessionStorage.getItem('reportAddress');
if(addressSession) {
let _obj = JSON.parse(addressSession)
this.address = _obj.startPoiAddress;
this.lat = _obj.startLat;
this.lng = _obj.startLng;
this.adCode = _obj.adCode;
}
},
methods: {
filter(type, options) {
if (type === 'minute') {
return options.filter((option) => option % 5 === 0);
}
return options;
},
onRefreshHandler() {
setTimeout(async () => {
try {
this.recordList = [];
await this.getReportList();
await this.getDetail();
await this.getRecordList();
await this.scrollToBottom();
} finally {
this.isLoading = false; // 结束加载状态
}
}, 100)
},
// 添加滚动方法
scrollToBottom() {
this.$nextTick(() => {
const container = this.$refs.chatList
container.scrollTop = container.scrollHeight
})
},
async getRecordList() {
let recordList = await reportHistory({
userOrderId: this.userOrderId,
userOrderCode: this.userOrderCode,
driverId: this.driverId,
source: Number(this.type),
})
this.recordList = recordList.data;
},
async saveHandler() {
if( this.clickFlag ) {
let data = {
source: Number(this.type),
reportContent: this.remark,
userOrderId: Number(this.userOrderId),
reportConfigId: this.currentInfo.id,
userOrderCode: this.userOrderCode,
driverId: this.driverId,
}
if(this.currentInfo.component == 'time') {
if( !this.appointTime ) {
Toast('预约时间不能为空')
return
}
if( new Date(this.appointTime).getTime() <= new Date().getTime() ) {
Toast('预约时间不能小于当前时间')
return
}
data.time = this.appointTime
}
if(this.currentInfo.component == 'address') {
if( !this.address ) {
Toast('地址不能为空')
return
}
data.address = this.address
data.lat = this.lat;
data.lng = this.lng;
}
if( !this.remark ) {
Toast('备注内容不能为空')
return
}
this.clickFlag = false;
try {
await newOrderReporting(data)
Dialog.alert({
title: '提示',
message: "报备添加成功"
}).then(async () => {
await this.getRecordList()
this.addReportShow = false
this.scrollToBottom();
this.initDialogData();
this.clickFlag = true
});
} finally {
this.clickFlag = true
}
}
},
initDialogData() {
this.appointTime = '';
this.address = '';
this.lat = '';
this.lng = '';
this.remark = '';
},
addReportHandler(data) { // 点击添加报备弹框
console.log('currentInfocurrentInfo', data)
this.currentInfo = data;
this.remark = '';
this.addReportShow = true
},
getReportHandler(data) { // 点击获取当前报备信息
console.log('dadadada', data.child)
this.recordList.push({
messageType: 4,
content: data.child
})
this.scrollToBottom();
if( data.child?.length == 1 ) {
this.addReportHandler(data.child[0])
}
},
async getDetail(){ // 订单详情
if(this.userOrderId) {
let result = await getOrderInfo({
userOrderId: this.userOrderId,
userOrderCode: this.userOrderCode
})
this.orderInfo = result.data
} else {
this.orderInfo = {}
}
},
async getReportList() { // 报备大类
let res = await getReportListByOrder({
orderId: this.userOrderId
});
this.reportList = res.data
},
onConfirm(data) {
this.appointTime = timeFormat(new Date(data))
this.showDatetime = false;
}
}
}
</script>
<style lang="scss">
.custom-pull-refresh {
height: 100% !important;
}
</style>
<style lang="scss" scoped>
#app {
background: #F9FCFF !important;
height: 100%;
}
.main_wrap {
width: 100%;
height: 100%;
background: #F9FCFF !important;
display: flex;
flex-direction: column;
// 添加以下样式确保正确的高度计算
position: absolute;
top: 0;
bottom: 0;
left: 0;
right: 0;
}
.top_bg {
width: 100%;
height: 87px;
/*.title {
color: #fff;
text-align: center;
padding-top: 52px;
font-size: 17px;
line-height: 24px;
}*/
}
.dispatch { // 调度app头部背景色
background: #354683;
}
.driver { // 司机app头部背景色
background: #334885;
}
.service_wrap {
margin-top: -75px;
/*margin-bottom: 20px;*/
}
.chat_list {
flex: 1;
/*overflow: auto;*/
overflow-y: auto;
overflow-x: hidden;
-webkit-overflow-scrolling: touch; // 为了iOS平滑滚动
padding-top: 10px;
/* 修复 iOS 滚动问题 */
transform: translateZ(0);
.top_tip_wrap {
color: #7C8698;
text-align: center;
font-size: 13px;
}
.tip_wrap {
color: #7C8698;
text-align: center;
font-size: 13px;
margin-bottom: 10px;
}
.ai_chat {
padding: 25px 10px 20px;
display: flex;
.ai_left {
.report_ai {
width: 44px;
height: 44px;
margin-right: 12px;
}
}
.ai_right {
.ai_title {
color: #203152;
font-size: 15px;
font-weight: 600;
margin-bottom: 15px;
}
li {
font-size: 13px;
color: #267EF0;
line-height: 18px;
margin-bottom: 15px;
font-weight: bold;
}
li::before {
content: "";
display: inline-block;
width: 8px;
height: 8px;
background-color: #5680FA;
border-radius: 50%; /* 圆形 */
margin-right: 10px;
}
}
}
}
/*客服人员,服务人员对话弹框样式 s*/
.profile_photo {
width: 44px;
height: 44px;
}
.mr {
margin-right: 10px;
}
.ml {
margin-left: 10px;
}
.mb20 {
margin-bottom: 20px;
}
.customer_item {
display: flex;
padding-left: 10px;
padding-right: 64px;
.customer_left {
}
}
.common_right {
padding: 11px 13px;
flex: 1;
.customer_status::before {
content: "";
display: inline-block;
width: 8px;
height: 8px;
background-color: #5680FA;
border-radius: 50%; /* 圆形 */
margin-right: 10px;
}
.customer_status {
font-size: 14px;
color: #267EF0;
line-height: 20px;
font-weight: bold;
}
.service_status {
font-size: 14px;
color: #F07926;
line-height: 20px;
font-weight: bold;
}
.service_status::before {
content: "";
display: inline-block;
width: 8px;
height: 8px;
background-color: #F07926;
border-radius: 50%; /* 圆形 */
margin-right: 10px;
}
}
.customer_cls {
border-radius: 0px 6px 6px 6px;
background: #E3F0FF;
}
.service_cls {
background: #FAEBD8;
border-radius: 0px 6px 6px 6px;
}
.server_item {
display: flex;
padding-right: 10px;
padding-left: 64px;
}
.response_con {
font-size: 13px;
color: #242A37;
line-height: 18px;
font-weight: bold;
margin-top: 5px;
}
/*客服人员,服务人员对话弹框样式 e*/
.dialog_wrap {
.add_report_bg {
width: 100%;
height: 76px;
}
.report_content {
width: calc(100% - 12px);
margin: -30px auto 0;
padding-right: 14px;
padding-left: 20px;
box-sizing: border-box;
background: #fff;
position: relative;
padding-top: 25px;
border-radius: 10px;
.report_title {
font-size: 16px;
font-weight: 600;
color: #267EF0;
line-height: 22px;
margin-bottom: 10px;
.dot {
width: 7px;
height: 6px;
margin-right: 12px;
}
}
.report_time_content {
padding: 13px;
background: #F2F7FF;
border-radius: 6px;
border: 1px solid #E2EAF6;
display: flex;
justify-content: space-between;
align-items: center;
margin-bottom: 30px;
.report_time_left {
font-size: 14px;
font-weight: bold;
color: rgba(0, 0, 0, 0.9);
display: flex;
align-items: flex-start;
}
.add_report_time {
width: 18px;
height: 18px;
margin-right: 8px;
}
.report_arrow {
width: 8px;
height: 12px;
margin-left: 5px;
}
}
.report_common_content {
margin-bottom: 27px;
.report_textarea {
width: 100%;
box-sizing: border-box;
background: #F8FAFC;
border-radius: 6px;
min-height: 95px;
border: 1px solid #E2EAF6;
padding: 10px;
font-size: 13px;
}
}
}
.report_btn {
width: calc(100% - 80px);
height: 46px;
line-height: 46px;
background: #005DD5;
border-radius: 23px;
color: #FFFFFF;
font-size: 15px;
font-weight: bold;
text-align: center;
margin: 0 auto 40px;
}
}
::v-deep .van-popup__close-icon {
color: #0F458E;
}
</style>